Shipping policy
SHIPPING POLICY
Rhinestone Coffee Roasters LLC roasts coffee with care and prepares orders for shipment as promptly as possible. Because our roasted coffee is prepared fresh, please allow time for roasting and order processing before shipment.
Processing Times
Most coffee orders are processed and prepared for shipment within 2–4 business days. Processing times may be longer during holidays, high-volume periods, or due to circumstances beyond our control.
Shipping Rates
Shipping charges, when applicable, are calculated and displayed at checkout. Any free-shipping promotions or order minimums will be shown on our website or during checkout.
LOCAL DELIVERY
Rhinestone Coffee Roasters offers local delivery to select communities in Western Colorado. Local delivery is available as an alternative to carrier shipping when the customer’s delivery address is within one of our designated delivery areas.
Delivery fees and any applicable minimum order amounts are displayed at checkout based on the delivery address.
Local delivery areas and rates:
- Palisade: $5 delivery
- Clifton: $7 delivery
- Grand Junction: $10 delivery
- Fruita: $12 delivery
- Glenwood Springs: $20 delivery — $75 minimum order
- Carbondale: $25 delivery — $75 minimum order
- Snowmass: $30 delivery — $75 minimum order
- Aspen: $35 delivery — $75 minimum order
Mountain Route Delivery:
Glenwood Springs, Carbondale, Snowmass, and Aspen deliveries are made on our scheduled Friday mountain delivery route. Orders must be placed by Wednesday at 6:00 PM for Friday delivery. Orders received after the cutoff will be scheduled for the following Friday.
Local delivery timing may occasionally be affected by weather, road conditions, holidays, or other circumstances beyond our control. Customers will be contacted if a delivery schedule needs to change.
Carrier Delivery Times
Delivery times shown at checkout are estimates provided by the shipping carrier and begin after your order has been processed and shipped. Rhinestone Coffee Roasters LLC cannot guarantee carrier delivery dates and is not responsible for delays caused by the carrier, weather, incorrect delivery information, or other circumstances outside our control.
Merchandise Orders
Some merchandise may be produced and shipped separately by our fulfillment partners. If your order contains both coffee and merchandise, your items may arrive in separate packages and at different times.
Shipping Address
Please review your shipping address carefully before submitting your order. If you discover an error, contact us as soon as possible at rhinestonecoffeeroasters@gmail.com. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.
Questions or Shipping Issues
If you have a question about your shipment or believe there is a problem with your order, please contact us at rhinestonecoffeeroasters@gmail.com and include your order number.